Frequently Asked Questions
Orders
You can track your order using the Track Order page. Enter your order number and email address to see the latest status.
Payments
We accept Cash on Delivery (COD), PayHere (Visa/Mastercard/AMEX), and direct bank transfer for all orders island-wide.
Shipping
Standard delivery takes 3–5 working days. Express delivery (Colombo area) is available within 1–2 working days. Store pickup is available same day.
Yes, we deliver to all 25 districts in Sri Lanka. Delivery rates vary by zone. Free shipping is available on orders above Rs. 10,000.
Returns
We offer a 7-day return window for most products. Items must be unused and in original packaging. Contact our support team to initiate a return.